Digital
navigators:

MORE THAN TECH SUPPORT—INSPIRING EXPLORATION

At IDIA, our Digital Navigators are the heart of our organization. They come from a variety of backgrounds, including education, graphic art, design, computer science, videography, psychology, and social work, equipping them to handle just about any question or challenge you might have. Whether it’s one-on-one help with tech issues, learning new digital skills, or getting support with telehealth services, our navigators are here to help. They’re your go-to guides, ready to provide both individual and group support, making sure that everyone can make the most of the digital world.

DIGITAL NAVIGATORS: EXPERT GUIDES FOR THE DIGITAL AGE

Digital Navigators are more than tech experts — they are mentors, educators, and innovators who make technology approachable and fun!

IDIA’s team brings expertise in IT, computer science, graphic design, healthcare, videography, sound engineering, psychology — helping people discover and develop new skills.

Personalized Guidance: One-on-one support tailored to each learner, whether they’re just starting out or building advanced skills.

  • Hands-On Learning: Interactive workshops, camps, and training sessions that on technology
  • Exploring Careers & Creativity: Opportunities to learn digital art, music production, coding, AI, and entrepreneurship, opening new pathways for work and self-expression
  • Building Confidence with Technology: Welcoming spaces where people can develop the skills and comfort needed to navigate the digital world

 

Through personalized support and hands-on experiences, Digital Navigators help people discover possibilities, gain confidence, and learn to use technology in ways that improve quality of life.

THE TECHNOLOGY

THE RIGHT TECHNOLOGY FOR EACH INDIVIDUAL'S UNIQUE NEEDS

Participation in the digital world is dependent on having access to technology that meets each person’s needs. Every Hive and the Mobile Hive provides tablets, laptops, desktops, and creative tools like digital crayons. 

IDIA also offers future-focused tech, including:

  • 3D Printers
  • Virtual Reality
  • Augmented Reality
  • Coding
  • Robotics
  • Podcasting
  • Artificial Intelligence
  • Machine Learning
  • Sustainable (“Green”) Technology
  • Instant Language Translation 

A Unique Model for Device Distribution

Institute for Digital Inclusion and Acceleration Adult Workshops

The Digital Success Kit is our in-community distribution program, making sure community members have the resources they need to safely go online, whether at home or in a Hive. 

The DESK model guarantees that communities most in need have access to devices and the tools necessary for work, school, and play

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