Digital
navigators:

MORE THAN TECH SUPPORT—INSPIRING EXPLORATION

At IDIA, our Digital Navigators are the heart of our organization. They come from a variety of backgrounds, including education, graphic art, design, computer science, videography, psychology, and social work, equipping them to handle just about any question or challenge you might have. Whether it’s one-on-one help with tech issues, learning new digital skills, or getting support with telehealth services, our navigators are here to help. They’re your go-to guides, ready to provide both individual and group support, making sure that everyone can make the most of the digital world.

DIGITAL NAVIGATORS: EXPERT GUIDES FOR THE DIGITAL AGE

Digital Navigators are more than tech experts—they are mentors, educators, and innovators who make technology approachable, engaging, and fun! IDIA’s team brings expertise in IT, computer science, graphic design, healthcare, videography, sound engineering, psychology and more together —helping people discover and develop new skills.

Personalized Guidance: One-on-one support tailored to each learner, whether they’re just starting out or building advanced skills.

Hands-On Learning: Interactive workshops, camps, and training sessions that make technology approachable, practical, and engaging.
Exploring Careers & Creativity: Opportunities to learn digital art, music production, coding, AI, and entrepreneurship, opening new pathways for work and self-expression.
Building Confidence with Technology: Welcoming spaces where people can develop the skills, comfort, and persistence needed to navigate an increasingly digital world.

Through personalized support and hands-on experiences, Digital Navigators help people discover possibilities, gain confidence, and learn to use technology in ways that improve quality of life.

THE TECHNOLOGY

THE RIGHT TECHNOLOGY EACH INDIVIDUAL'S UNIQUE NEEDS.

Participation in the digital world is dependent on having access to technology that meets the unique needs of each community member. Every Hive and the Mobile Hive provides tablets, laptops, desktops, and creative tools like digital crayons.

That’s just the beginning. IDIA also offers future-focused tech including:

3D Printers
Virtual Reality
Augmented Reality
Coding
Robotics
Podcasting
Artificial Intelligence
Machine Learning
Sustainable (“Green”) Technology
Instant Language Translation

A Unique Model for Device Distribution

The Digital Success Kit is our in-community distribution program, ensuring that community members have the resources they need to safely and meaningfully engage online, whether at home or in a Hive.

The DESK model guarantees that communities most in need have access to devices and the tools necessary for work, school, and play.

Digitalnavigators: